Consumer Health Data Privacy Policy
This Consumer Health Data Privacy Policy ("Policy") applies to personal information defined as “consumer health data” under U.S. state privacy laws, including but not limited to Washington’s My Health My Data Act and Nevada’s consumer health privacy law. At Neu-Path Innovations LLC ("NeuPath," "we," "us," or "our"), we are committed to protecting your consumer health data and ensuring compliance with all applicable privacy regulations.
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Last Updated: August 10th, 2024
Scope of This Policy
This Policy outlines how Neu-Path Innovations LLC and its affiliated entities in the United States collect, use, share, and otherwise process consumer health data through our websites, applications, and other online platforms (collectively, the "Platform"). This Policy also covers consumer health data collected in person, by phone, via email, or through other offline methods. This Policy is provided for informational purposes and does not create any legal rights or obligations beyond what is required by law.
Consumer Health Data We Collect, Use, and Share
The consumer health data we collect may vary depending on your interactions with our Platform and the consents you provide. Below is an overview of the categories of consumer health data we may collect, the purposes for which the data is collected, and how it may be shared:
Category of Consumer Health Data Purposes for Collection, Use, or Sharing & Manner of Processing Categories of Third Parties or Affiliates With Whom Consumer Health Data Is Shared
1. Health-Related Information: Includes conditions, treatments, diseases, diagnoses, diagnostic testing, health measurements, symptoms, and medication To provide and improve our products and services; to understand your interests; to offer product or service recommendations; to respond to inquiries; for short-term, non-personalized advertising; to verify or maintain the quality and safety of products or services; for security and legal compliance purposes. Affiliates; Law Enforcement; Regulatory Bodies; Government Authorities; Government Agencies
2. Information Derived or Inferred from Non-Health Data: To enhance service delivery, security, and user experience; to comply with legal obligations and protect against fraud, identity theft, and other illegal activities. Affiliates; Law Enforcement; Regulatory Bodies; Government Authorities; Government Agencies
Data Sharing: We do not "sell" consumer health data as defined by applicable laws. However, we may share consumer health data with third parties and affiliates as described above for legitimate business purposes, security, and compliance with legal requirements.
Sources of Consumer Health Data
We collect consumer health data from various sources, including:
Directly from You: When you engage with us on our Platform, participate in quizzes or surveys, interact with our chatbot, respond to emails, attend in-person events, or contact our Consumer Services Team.
From Our Affiliates: With your consent, we may collect consumer health data from our affiliates.
From Third Parties: We may receive consumer health data from third-party sources, such as data aggregators, subject to legal requirements, including necessary consents.
Inferences: We may infer consumer health data based on information provided by any of the sources listed above.
Your Rights Regarding Consumer Health Data
You have specific rights concerning your consumer health data, subject to certain legal limitations:
Right to Confirm Processing: You have the right to confirm whether we are collecting, sharing, or selling consumer health data concerning you.
Right to Access: You have the right to access and obtain a copy of the consumer health data we have collected about you, including a list of all third parties and affiliates with whom we have shared or sold this data.
Right to Withdraw Consent: You have the right to withdraw your consent for our collection and sharing of your consumer health data.
Right to Delete: You have the right to request the deletion of your consumer health data.
How to Exercise Your Privacy Choices
To exercise any of your rights regarding consumer health data, please submit a request by completing our Privacy Rights Request Form or by contacting us at:
Phone: 724-Neu-Path (724-638-7284‬) (Monday through Friday, 10:00 AM – 6:00 PM ET)
Email: info@neu-path.com
We may need to verify your identity before processing your request. This may require additional personal information, such as matching the information you provide with the information we have on file. If we cannot verify your identity, we may not be able to process your request fully.
Right to Appeal
If we deny your request to exercise any of the rights described above, we will provide an explanation and instructions on how you may appeal the decision. If your appeal is unsuccessful, you may have the right to file a complaint with your state’s Attorney General or relevant regulatory authority.
Additional Information for Nevada Residents
We do not permit third parties to collect consumer health data over time and across different websites while you use our Platform. When third-party cookies, pixels, or tracking technologies are enabled on our Platform, and where consumer health data is collected, these third parties are required to act as our service providers. However, third parties may still be able to collect consumer health data based on your browser settings, add-ons, and device permissions. We encourage you to review the privacy notices of third parties for more information on their data practices.
Nevada residents have the right to review and request changes to their consumer health data collected by us. To do so, please submit a Right to Correct request by contacting us as outlined above.
If your appeal of a denied request is unsuccessful, Nevada residents can lodge a complaint with the Nevada State Attorney General at https://ag.nv.gov/Complaints/File_Complaint/.
Changes to This Policy
We may update this Policy from time to time. Any material changes will be communicated as required by law, and the updated Policy will be posted on our Platform. We encourage you to review this Policy periodically to stay informed about how we protect your consumer health data.